Monday – Wednesday: 8am to 4pm (By Appointment Only)
Saturday & Sunday: Closed
Free parking available!
Each appointment will be held one-on-one with a professional designer who will walk you through every step of the design process.
Our team will educate you on the various options available and ensure that you feel confident in each of your decisions. Your new home building experience is always at top of mind while we help you turn your new house into a home.
NEW BUILD HOME (Pre-Construction): Embark on a full personalization journey broken down into four dedicated appointments.
SPEC HOME (Under Construction): Focus on personalizing the cosmetic elements of your home with two dedicated appointments.
INVENTORY HOME (completed or nearly completed construction): Your design selections have been thoughtfully curated by our Interior Design Team. No Design Centre appointments are necessary for this type of home.
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Imagine yourself in your new home. How would you like it to look and feel? Brainstorm and create a wish list of the home finishes and features that you envision in your home.
Not sure where to get started? Visit our model homes and Pinterest page for inspiration!
Speak with your Sales Agent for our checklist of options and upgrades to help get you brainstorming!
REQUIRED AT YOUR FIRST DESIGN APPOINTMENT
You will be required to provide any custom appliance specifications (if you wish to install something that does not fit within our standard openings) as well as selecting your exterior colour package (if applicable). We suggest starting with these 2 items to prepare for your appointment as they will be required early in the Design Stage. See your sales agent or reach out to our Design Centre for more information about our standard appliance openings, and what is considered a “custom appliance”.
1. ATTENDEES: We kindly request that only the individuals named on the Purchase Agreement and/or those living in the home should attend this appointment. Our space is limited especially when there is more than one appointment happening.
2. CHILDREN: For safety reasons and to ensure a focused experience, children under the age of 16 are not permitted in the Design Centre. The facility is not child-friendly, and everyone’s safety is our utmost priority.
3. LATE ARRIVALS: We kindly request you arrive on time for your scheduled appointment. Late arrivals will shorten your allotted appointment time. We will not be able to extend the appointment time as our schedules are fully booked weeks in advance.
4. RE-SCHEDULING: Should you need to reschedule your appointment, please provide us with as much advance notice as possible. Our Design Centre appointments are booked several weeks in advance, and insufficient notice may unfortunately result in our inability to reschedule you in a timely manner, potentially leading to a missed deadline for your file submission.
5. NO-SHOW: If you have missed a scheduled appointment at our Design Centre without notice prior to the appointment, you will be subject to a no-show fee.
To see exactly what’s included as part of your new home, you can refer to the “SCHEDULE B” in your legal agreement. This outlines all the builder’s standard features for your home. We also recommend looking through our Design Centre Standards package, which provides helpful visuals of many of the finishes listed in your “SCHEDULE B.” This way, you can get a better idea of what those standard features will look like!
Due to the extensive range of upgrade options and model-specific pricing, a single comprehensive price list isn’t available before your appointment. We tailor a detailed quote to your selections so you get an exact idea of how much the upgrade options cost for your specific model. Your first Design Centre Appointment is dedicated to building your personalized Wishlist. Afterward, your Design Consultant will email you a comprehensive price list for your review at home. This allows you to discuss your options before your Design Finalization Appointment, where you’ll confirm your final choices.
We understand that finalizing your selections early on might feel like a big step! However, once you’ve completed your Design Centre appointments, many behind-the-scenes teams go to work preparing for the construction of your home with the custom finishes you’ve chosen. Once your Design Centre package is approved, materials are ordered, and trades are scheduled, allowing us to move forward smoothly with building your home. Finalizing your decisions helps ensure that everything is on track for a timely and successful construction process.
Once your selections are finalized and approved during your final Design and Colour appointments, we share the necessary details with our construction team, who then places purchase orders with our trade partners. After these key details are confirmed across departments, making late changes can be very challenging and can increase the risk of errors. We understand that this can be frustrating, but we truly appreciate your cooperation and understanding in helping ensure the quality and timely delivery of your home.
Your safety is our paramount concern. For your absolute protection, and the safety of our teams, entry into any Claridge home under construction is strictly prohibited unless a pre-arranged and supervised visit has been scheduled directly with your sales agent or site staff. Construction sites present significant and unpredictable safety hazards. Claridge Homes maintains a zero-tolerance policy for unauthorized site access to ensure a secure environment for everyone.
Unfortunately, removing the hood fan to prepare for your own hood fan installation is not possible. To meet building inspection requirements and receive an occupancy permit, your home must have a functioning hood fan. Claridge Homes offers several high-performance options for you to choose from, ensuring your kitchen is both stylish and fully compliant.
All selections for your new home must come from our current Design Centre offerings. We work closely with trusted suppliers to ensure that we’re providing you with quality, durable products that we can confidently warranty. This also helps us maintain consistency and ensures that every product we install meets our high standards.
Our hardwood floors are carefully selected from trusted suppliers and are factory-finished for a consistent look and feel. However, because your stairs, nosings, railings, wood caps, and mantels are finished on-site, their stain may not match the flooring exactly. Additionally, wood is a natural material with variations in colour, grain, and texture. We’ve worked closely with our local stair and railing partners to create custom stains that complement our hardwood offerings, but an exact match isn’t possible due to the natural variations of the wood. These subtle differences are what make each piece unique! During your appointment, you’ll have the opportunity to review our custom stain colours and select the ones that best complement your flooring.
A clarification is a request for additional information or confirmation to ensure that everyone is on the same page. This might be related to plans, specifications, or contract details. It could also occur if a product becomes unavailable or if certain details need further review. If you receive a clarification, it doesn’t mean you can make changes to any other items in your file—it’s simply to address specific details that need clarification. The clarification helps ensure that everything is clear and accurate before moving forward with the next steps.