Selecting Your Builder

Your builder will play a key role in your new home—how it looks, how long it lasts, and how enjoyable the purchasing process will be. So it’s important that you choose a builder who is as committed to high-quality construction as they are to excellent customer service.

High-Quality Construction

Here are a few tips to help ensure that you end up with a builder you can rely on:

Choose a Canadian Home Builders’ Association (CHBA) member.

CHBA builders have agreed to a Code of Ethics that calls for fair and honest dealings with customers, and have taken steps to show their commitment to the homebuilding industry and the success of their business—which translates into superior homes and satisfied customers.

Ask to visit their work sites.

A quick tour of a home under construction will offer many clues about how the builder does business, from the caliber of their workers to the quality of their materials and homes.


Ask about after-sales service.

A good builder stands behind their work. Ask them to explain their after-sales service program in detail, including what’s covered, how to request service and what the typical response time is. At Claridge, our superior after-sales service program guarantees you a happy homecoming.

Look into home warranty coverage.

Find out what the details are to ensure that the builder’s warranty will meet your needs, both in the short-term and long-term. Our comprehensive Claridge Homes Warranty Program is backed by the Tarion Warranty Corporation, offering exceptional protection for your home and your family.


Choosing your builder can be as important as choosing your home. At the end of the day, you want to find one with great technical skills, a proven track record and a professional business approach that puts customers first. By following our recommended tips, you’ll be in a good position to choose with confidence.